Last Updated: 20 January 2025
Welcome to Bellection, an online store owned and managed by UVN LTD, based in London, United Kingdom. This Payment Policy explains the policies regarding payment for products or services offered by Bellection on its main website and e-commerce platforms. We want to provide our customers with clarity, security, and trust in each transaction.
Table of Contents
1. Payment Requirement
2. Accepted Payment Methods
3. Secure Payment Processing
4. Fraud Prevention and Disputes
5. Out-of-Stock Items
6. Refunds and Returns
7. Currency Conversion and Fees
8. Taxes and Duties
9. Contact Us
10. Data Protection
11. Policy Updates
1. Payment Requirement
All purchases must be paid in full at checkout. Orders are processed and shipped only after a successful payment has been made. This ensures your order is processed quickly and on time.
2. Accepted Payment Methods
With Bellection, there are lots of payment options available for your use:
· Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club International, and JCB.
· Digital Payment Platforms: Stripe, PayPal, Venmo, Shopify Pay, Apple Pay, Google Pay, Amazon Pay.
3. Secure Payment Processing
All payments are handled through PCI DSS-compliant certified third-party providers. We do not hold or handle sensitive financial details ourselves, and all financial data is securely processed by our third-party payment processors.
Important Security Notes:
· Employees of Bellection will never ask for personally sensitive payment information using email, phone, or other modes of communication. If you receive a request of this nature, please report it immediately to our customer service team.
· Verify the authenticity of payment channels owned by Bellection:
o Make sure the URL includes “https://” and verify the company domain.
o Refrain from clicking links in unsolicited emails or messages.
o Check the sender’s email address (e.g., @bellection.com).
o Identify inconsistencies in the layout or language of the website.
o If unsure, use direct contact methods to verify authenticity, including emailing Bellection’s official support team through the email address or contact form on its website.
For details on safe online purchases, check out the PCI Security Standards Council.
4. Fraud Prevention and Disputes
Bellection implements strong procedures, such as the use of encryption technologies and monitoring systems, aimed at identifying and preventing fraudulent activities. If you suspect any unauthorized charges, notify us immediately. We will cooperate closely with you and your payment provider to resolve any disputes quickly and fairly.
5. Out-of-Stock Items
All listed products may be unavailable on any Bellection platforms. You can subscribe to back-in-stock notifications to be informed about the availability of the product.
6. Refunds and Returns
Bellection is committed to customer satisfaction and has a return or exchange policy in the following scenarios:
· Items Damaged on Delivery or Found to Be Defective: Replaced or refunded in full at no extra cost.
· Orders That Are Incorrect: Immediate correction of fulfillment failures.
· Change of Mind: Unused and unopened items may be returned for a refund minus shipping. For “change of mind” returns, return shipping costs are at the customer’s expense. Returns must be made within 30 days of being delivered. Restocking fees may apply.
Refunds will be processed to the original payment method within 5–10 business days. For further information, please see our Returns and Refunds Policy.
7. Currency Conversion and Fees
Currency conversion fees may apply for international transactions and are the responsibility of the customer. Bellection does not provide approximate conversion rates at checkout. We suggest checking with your payment provider for information on currency conversion rates and international transaction fees.
8. Taxes and Duties
· For UK and EU Customers: Relevant VAT is included in prices.
· International Orders: Any additional taxes or customs fees will be the responsibility of the customer. The checkout process will, whenever possible, warn customers about potential additional fees.
For more information on international taxes, please see the UK Government Import Duty Guidance.
9. Contact Us
If you have questions or issues regarding payments, please reach out to our support team:
· Email: payments@bellection.com
· Business Address:
UVN LTD
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ, United Kingdom
We strive to reply to all inquiries within 24–48 hours.
10. Data Protection
This Privacy Policy describes how Bellection collects, uses, and protects your information in accordance with applicable laws and regulations, including the General Data Protection Regulation (GDPR) for customers in the European Union. Personal data is securely processed and only used for processing payments and order fulfillment.
For additional details, please see our Privacy Policy.
· Email of the Data Protection Officer: dpo@bellection.com
11. Policy Updates
Bellection may amend this Payment Policy at any time. Customers will be notified about material changes via our website or email. This document lists the latest date of update at the top.
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