PRIVACY POLICY
What personal information does BELLECTION collect?
BELLECTION collects your name, address, email, phone number, account details, purchase history, payment information, interaction data (e.g., emails, chats), and online usage data (e.g., IP address, device type).
How does BELLECTION use my data?
Your data is used to:
- Process orders and payments.
- Deliver products and services.
- Communicate updates and promotional offers.
- Provide personalized content and recommendations.
- Ensure legal compliance and fraud prevention.
Does BELLECTION share my information with third parties?
Yes, but only with:
- Service providers like payment processors, logistics partners, and IT providers.
- Authorities when required by law for fraud prevention or legal compliance.
BELLECTION does not sell or trade your personal data for commercial purposes.
How long does BELLECTION retain my personal information?
- Transactional Data: 7 years (for tax purposes).
- Interaction Data: 3 years.
- Other Data: Retention periods comply with local laws like GDPR, LGPD, and APPI.
What measures does BELLECTION take to protect my data?
BELLECTION uses encryption, firewalls, and regular security audits to ensure data protection, complying with GDPR, CCPA, and other global regulations.
Can I access or delete my data?
Yes, you have the right to:
- Access your data or request a copy.
- Correct inaccuracies.
- Request data deletion (subject to legal obligations).
- Limit or object to data processing.
- Withdraw consent where applicable.
Contact privacy@bellection.com to exercise these rights.
Does BELLECTION transfer my data internationally?
Yes, your data may be transferred internationally. BELLECTION ensures compliance with international data protection laws, using mechanisms like Standard Contractual Clauses (SCCs).
Are BELLECTION’s services suitable for children?
No, BELLECTION’s services are not intended for individuals under 18 years of age. Personal information of minors will be deleted when we noticed.
What are cookies, and how does BELLECTION use them?
Cookies are used to enhance your browsing experience and provide personalized content. For more information, refer to BELLECTION’s Cookie Policy.
Will this Privacy Policy be updated?
Yes, the Privacy Policy may be updated periodically to reflect changes in practices or legal obligations. Significant updates will be highlighted on the BELLECTION website.
How can contact BELLECTION about privacy concerns?
- Email: privacy@bellection.com
- UVN Data protection officer: Dpo@uvnltd.com
- Phone: +44 (0) 7366485844
- Mailing Address:
BELLECTION
71-75 Shelton Street, Covent Garden,
London WC2H 9JQ, United Kingdom
COOKIES POLICY
What are cookies?
Cookies are small text files placed on your device when you visit a website. They help track user preferences, browsing patterns, and website performance.
Why does BELLECTION use cookies?
Cookies enhance website functionality, analyze user behavior, deliver personalized content, and ensure secure transactions.
What types of cookies does BELLECTION use?
- Necessary Cookies: Essential for website functionality (e.g., login, checkout).
- Performance Cookies: Monitor user interactions with the website.
- Functionality Cookies: Store user preferences (e.g., language).
- Marketing/Tracking Cookies: Deliver personalized ads.
- Social Media Cookies: Enable content sharing and engagement with social platforms.
Can I manage or disable cookies?
Yes, you can adjust your browser settings to block or delete cookies. You can also manage preferences through the "Cookie Settings" link on the website.
What is the cookie consent mechanism?
A cookie banner appears on your first visit, allowing you to accept all cookies or customize preferences. These settings can be updated anytime via the
"Cookie Settings"
link.
Does BELLECTION use third-party cookies?
Yes, third-party cookies from services like Google Analytics and Facebook track website traffic, behavior, and ad performance.
How long are cookies stored?
- Essential Cookies: Deleted after your session ends.
- Performance Cookies: Up to 2 years.
- Functional Cookies: Up to 1 year.
- Marketing/Tracking Cookies: Retained for 30 days to 6 months.
How does BELLECTION protect data collected via cookies?
- BELLECTION uses SSL/TLS encryption, access controls, and regular audits to ensure data security.
Can I request deletion of my personal data collected via cookies?
- Yes, contact privacy@bellection.com to request data deletion.
Is my data transferred internationally?
Yes, your data may be transferred internationally. BELLECTION ensures compliance with privacy laws through safeguards like Standard Contractual Clauses.
How often is this Cookie Policy updated?
The policy is reviewed and updated annually or as needed. The latest update date is displayed on the policy page.
TERMS AND CONDITIONS
What is BELLECTION, and who operates it?
BELLECTION is a brand managed by UVN LTD, a UK-registered company. The online store is operated at
How can I contact BELLECTION?
- Email: info@bellection.com
- Contact form on the website’s Contact us page.
Do I need to agree to the Terms of Use to access or use BELLECTION's services?
Yes, by accessing or using any part of the platform, you agree to the Terms of Use.
Can BELLECTION modify the Terms of Use?
- Yes, BELLECTION reserves the right to update or modify these Terms at any time. Updated Terms will be posted on the website.
Is account creation required to make a purchase?
No, but creating an account allows for a personalized shopping experience and faster order management.
How is my personal data handled?
Your personal data is managed according to the Privacy Policy, compliant with GDPR and other data protection laws.
Are all products available globally?
BELLECTION ships globally, but certain products may be restricted based on region or jurisdiction.
Can I change or cancel an order after placing it?
Orders can only be canceled before they are processed. Contact BELLECTION immediately for assistance.
What happens if there’s a pricing error?
BELLECTION reserves the right to correct pricing errors and cancel affected orders.
What payment methods are accepted?
BELLECTION accepts major credit/debit cards, PayPal, and installment options where available.
Does the price include VAT?
Prices may include VAT depending on your location. International customers are responsible for customs duties or taxes.
How are shipping costs calculated?
Shipping charges are calculated at checkout based on your location and the selected shipping method.
What if my package is lost or damaged during shipping?
Risk of loss or damage passes to you upon delivery. Contact BELLECTION for assistance with any delivery issues.
Can I return a product?
Yes, products can be returned if they are unused, in original condition, and include all packaging and accessories. Return shipping costs are the customer’s responsibility.
What if I receive a defective product?
You can request repair, replacement, or refund for defective items. Note that variations in color due to screen settings are not grounds for return.
Is BELLECTION responsible for service interruptions?
BELLECTION is not liable for service interruptions caused by external factors such as natural disasters or government actions.
What should I do if I have a dispute with BELLECTION?
Disputes are governed by UK law and are subject to the jurisdiction of courts in England and Wales.
Can I post comments or reviews on the platform?
Yes, but you are responsible for ensuring the accuracy and legality of your posts.
We welcome and appreciate all comments. Positive comments make us happy because they show that we are on the right path, and criticism helps us correct ourselves if we make a mistake.
Who owns the intellectual property on BELLECTION’s website?
All content on the website is the property of, UVN LTD, BELLECTION or its licensors and is protected by copyright law.
How often are these Terms updated?
The Terms are reviewed and updated as needed. It’s your responsibility to check for updates regularly.
Where can I find additional information about data protection?
You can review the Privacy Policy for details about how BELLECTION protects and manages your data.
DELIVERY AND SHIPPING
What countries does BELLECTION deliver to?
BELLECTION offers worldwide shipping to many countries. Check availability for your specific location.
How long does delivery take?
- UK: 3–14 business days
- EU: 5–14 business days
- US & Canada: 3–15 business days
- Australia & New Zealand: 10–20 business days
- Rest of the World: 7–30 business days
(Excludes order processing time of 1–3 business days.)
Shipping times for some products depend on the type of product and its location in any of our warehouses, so confirmed details are on the product page.
What are the shipping methods and costs?
BELLECTION offers Standard and Express shipping options. Costs are calculated at checkout based on weight, dimensions, and destination. Free shipping is available for eligible promotions.
How do I track my order?
- A tracking email is sent once your order ships.
- Track your order on the BELLECTION website or the carrier’s website using the tracking number.
What should I do if my package is lost or damaged?
- For lost packages, contact BELLECTION if your order hasn't arrived within the estimated delivery time plus 10 days.
- For damaged packages, report the issue within 48 hours of receipt with clear photos and order details.
Do I need to pay customs or import duties?
Yes, international orders may incur customs duties and taxes, which are the customer’s responsibility.
What happens if I provide the wrong delivery address?
- Update your address within 12 hours of placing your order.
- If the address is incorrect and the package cannot be delivered, you may incur additional shipping charges for reshipment.
Can I expedite my order?
Yes, priority processing is available at checkout for an additional fee. Your order will be processed and shipped within 24 hours.
Does BELLECTION use sustainable packaging?
Yes, BELLECTION prioritizes eco-friendly, reusable, or recyclable materials for packaging.
What should I do during peak periods or holidays?
Delivery times may be longer during holidays or peak seasons. Place your orders early to avoid delays.
How do I initiate a return or refund?
Refer to BELLECTION’s Returns and Refunds Policy for detailed instructions.
How does BELLECTION protect my personal data?
BELLECTION processes all customer data in compliance with global data protection regulations, including GDPR, CCPA, and LGPD.
How can I contact BELLECTION?
- Email: support@bellection.com
- Phone: +44 736 648 5844
- Hours: 24/7
What is the maximum delivery time for an order?
The maximum delivery time is 60 working days. If your order does not arrive within this timeframe, it is considered lost, and you may be eligible for a replacement or refund.
PAYMENT POLICY
What payment methods does BELLECTION accept?
BELLECTION accepts:
- Credit and Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club International, and JCB.
- Digital Payment Platforms: Stripe, PayPal, Venmo, Apple Pay, Google Pay, and Amazon Pay.
When do I need to pay for my order?
All purchases must be paid in full at checkout. Orders are processed and shipped only after payment is successfully completed.
Is my payment information secure?
Yes, all payments are processed through PCI DSS-compliant certified third-party providers. BELLECTION does not store sensitive financial details.
How do I ensure I’m making a secure payment?
- Verify that the website URL starts with "https://" and uses the official BELLECTION domain.
- Avoid clicking on unsolicited links and ensure emails are from @bellection.com.
- Contact the official BELLECTION support team if in doubt.
What should I do if I suspect fraudulent activity?
Notify BELLECTION immediately if you notice unauthorized charges or suspect fraud. BELLECTION will work with you and your payment provider to resolve disputes quickly.
What happens if a product is out of stock?
Products listed may become unavailable. You can subscribe to back-in-stock notifications to stay informed about availability.
What is BELLECTION’s refund and return policy?
- Damaged or Defective Items: Replaced or refunded at no extra cost.
- Incorrect Orders: Corrected immediately.
- Change of Mind: Unused and unopened items can be returned within 30 days of delivery for a refund, minus shipping costs.
How long does it take to receive a refund?
Refunds are processed to the original payment method within 5–10 business days.
Does BELLECTION provide currency conversion rates?
We have multiple currency options for you to choose your currency from, and for currencies not supported by us, BELLECTION does not provide currency conversion rates at checkout. Customers are responsible for any currency conversion fees.
Are taxes and duties included in the product price?
- UK and EU Customers: VAT is included in prices.
- International Customers: Additional taxes or customs duties may apply and are the customer’s responsibility.
What should I do if I have payment issues or questions?
- Contact the support team at:
- Email: payments@bellection.com
- Phone: +44 (0) 7366485844
- Business Address:
UVN LTD
71-75 Shelton Street
Covent Garden, London
WC2H 9JQ, United Kingdom
Does BELLECTION comply with data protection laws?
Yes, BELLECTION processes customer information securely in accordance with GDPR, CCPA, and LGPD regulations.
How will I know if this Payment Policy is updated?
BELLECTION will notify customers of material changes via its website or email. The latest update date is listed at the top of the Payment Policy.
RETURN AND REFUND
What is the return window for items purchased from BELLECTION?
Items can be returned within 30 days from the delivery confirmation date, except for defective or non-conforming items.
What are the conditions for eligible returns?
- Products must be unused and in their original condition.
- All tags, labels, and packaging must be intact.
Which items are nonrefundable?
- Worn or used items.
- Items without tags or labels.
- Customized items.
- Items restricted for hygiene or safety reasons (unless defective).
How do I start a return?
- Contact BELLECTION customer service via email at info@bellection.com.
- Provide your order number, item details, and the reason for the return.
- Receive a Return Authorization Number (RAN) and instructions for the return process.
Who covers the return shipping costs?
Customers are responsible for return shipping costs unless the return is due to an error on BELLECTION’s part.
How long does it take to process a return?
Returns are inspected upon receipt, and approved returns are processed within 7 business days.
What is BELLECTION's refund policy?
- Refunds are issued to the original payment method.
- Processing time is 7–10 business days after inspection and approval.
- Shipping costs are non-refundable unless the return is due to an error.
Can I exchange an item?
BELLECTION does not handle direct exchanges. To exchange an item:
- Return the original item for a refund.
- Place a new order for the desired item.
What should I do if I receive a defective or incorrect item?
- Contact BELLECTION within 48 hours of receiving the item.
- Provide your order number, photos, and a description of the issue.
- BELLECTION will resolve the issue by offering a replacement or full refund.
Are EU customers entitled to additional rights?
Yes, under EU consumer laws:
- You can cancel your order within 14 days of receiving the goods without providing a reason.
- Return shipping costs are the customer’s responsibility unless the item is defective.
Can I return a gift?
Refunds will be issued to the original purchaser’s payment method. BELLECTION does not offer store credit or refunds directly to gift recipients.
What happens if the return policy changes?
Any changes to the return and refund policy will be updated on the BELLECTION website. Major updates will be communicated via email.
How does BELLECTION handle customer data during returns?
BELLECTION complies with global data protection regulations, including GDPR, CCPA, and LGPD. For more details, refer to the Privacy Policy.
How can I contact BELLECTION for return-related questions?
- Email: privacy@bellection.com
- Phone: +44 (0) 7366485844
- Mailing Address:
BELLECTION
71-75 Shelton Street, Covent Garden,
London WC2H 9JQ, United Kingdom
DISCLAIMER
What is the purpose of the information on the BELLECTION website?
The information on the website is for informational purposes only. Users agree to use the site at their own risk.
Does BELLECTION comply with international data protection laws?
Yes, BELLECTION complies with privacy regulations, including GDPR, CCPA, LGPD, PDPA, PECR, APPs, APPI, and Mexico's Federal Data Protection Law.
How does BELLECTION handle personal data?
Personal data is collected, processed, and stored in accordance with applicable regulations and the Privacy Policy. BELLECTION only shares personal data with third parties when required by law or necessary for order fulfillment.
What does the limitation of liability mean for users?
BELLECTION is not liable for any damages resulting from the use of the website, services, or third-party links, except in cases of fraud, gross negligence, or death.
Are third-party links on the BELLECTION site safe?
BELLECTION links to third-party websites for convenience but is not responsible for their content, privacy practices, or damages arising from their use. Users should review the terms and policies of third-party sites.
What is BELLECTION’s cookie policy?
By clicking “Accept,” users consent to the use of cookies to enhance their experience. Consent can be withdrawn by adjusting browser settings or contacting BELLECTION. For more details, refer to the Cookie Policy.
Can the Disclaimer be updated?
Yes, BELLECTION may update this Disclaimer at any time. Significant changes will be communicated via email or a notice on the website.
What rights do users have regarding their personal data?
Users have the right to:
- Access their data.
- Amend or delete inaccurate data.
- Request deletion of their data.
- Restrict or oppose data processing.
- Request data portability.
Revoke consent for data processing.
How can users exercise their data rights?
Contact BELLECTION at support@bellection.com or refer to the Privacy Policy for instructions.
What are the contact details for BELLECTION?
Which law governs the BELLECTION Disclaimer?
The Disclaimer is governed by UK law. Users outside the UK may be subject to additional local laws.
What is Force Majeure, and how does it apply?
BELLECTION is not liable for delays or failures in performance caused by events beyond its control, such as natural disasters, pandemics, or government restrictions.
Where can I find more info about data protection laws mentioned?
Refer to the sources listed in the Disclaimer, including GDPR, CCPA, and PECR, for detailed information.
Welcome to BELLECTION
Where style meets purpose, and every purchase tells a story.
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